Refund policy
At LoveThrill, we want you to be happy with your order. Each order is carefully prepared, and we’re always here to help if something goes wrong.
Returns & Exchanges
We do not currently accept returns or exchanges.
Because our apparel is made to order, each piece is created specifically for you after your order is placed. Please review product details, sizing information, and descriptions carefully before purchasing.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can help make it right.
Refunds
If your item qualifies for a refund due to damage, defects, or an incorrect order, we will review your request and provide a resolution. Approved refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the item arrived damaged, defective, or was sent incorrectly.
Contact Us
If you have any questions or concerns about your order, please contact us at: